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Membership Experience Coordinator

Reno, NV


Membership Experience Coordinator

Application Deadline:  September 30, 2022

Starting Salary Range: $50,000 – $58,000 per annum, DOE

FLSA Status: Exempt

The National Council of Juvenile and Family Court Judges (NCJFCJ), a national non-profit organization, is seeking applications to fill the position of Membership Experience Coordinator in Reno, NV. This position will build on the NCJFCJ’s exceptional 85-plus year record of improving practices in courts and systems and raising awareness of the core issues that touch the lives of many of our nation’s children and families. As a leader in continuing education opportunities, research, publication development, technical assistance, and policy development in the field of juvenile and family justice, the NCJFCJ is unique in providing practice-based resources to jurisdictions and communities nationwide. View the NCJFCJ’s current initiatives at:

The mission of the NCJFCJ is to provide all judges, courts, and related agencies and practitioners involved with juvenile, family, and domestic violence cases with the knowledge and skills to improve the lives of the families and children who seek justice. The NCJFCJ values team members who are independent, creative, tenacious, resourceful, dependable, and passionate about their work. NCJFCJ staff work collaboratively in a team setting to achieve this mission.

This full-time Membership Experience Coordinator position is located in Reno, Nevada.  Reno is the largest city in Northern Nevada. It is nestled on the eastern slope of the Sierra Nevada Mountains and provides unlimited indoor and outdoor recreational activities. Spectacular Lake Tahoe and the world’s largest concentration of ski facilities are all within a fifty-mile radius. Biking, camping, fishing, and mountain climbing are all activities Reno residents and visitors enjoy. For more information, please visit

The minimum requirements for the Membership Experience Coordinator position include:

  • Undergraduate degree from an accredited university
  • At least two years of professional experience directly related to the duties and responsibilities of a membership coordinator
  • An equivalent combination of training, education, and experience
  • A passion or preference for working in a non-profit environment

The successful candidate for this position will:

  • Collaborate and work with all departments, as well as the appropriate NCJFCJ committees, to create and implement membership promotional strategies and programs that encourage membership growth and retention
  • Maintain, update, and ensure the accuracy of the membership database, and provide statistical information on membership numbers, retention rates, renewal rates, costs, and other data as needed
  • Manage membership correspondence and materials, including timely and positive communication with new and renewing members
  • Provide presence and oversee membership function within conference settings, including promotion of benefits of membership, and purchase and sales of NCJFCJ promotional items
  • Serve as staff liaison and provide support for meetings of NCJFCJ committees as assigned
  • Develop and implement innovative membership programs to recruit new members and sustain the support, interest, and active involvement of existing members
  • Develop, write, and produce effective membership marketing pieces
  • Establish and implement membership recognition program
  • Coordinate the processing of membership applications, membership renewals, invoices, correspondence, and expirations
  • Register participants for various meetings and conferences
  • Reconcile and run reports for travel. conference and meeting registrations, memberships, donations, and pledges
  • Perform duties of the on-site registrar during major national conferences
  • Assist with travel documentation process, including assigning Travel Numbers, creating Travel Request documents and Travel Expense Voucher templates

For more information regarding the work experience, educational requirements, and essential job functions, please refer to the Membership Experience Coordinator job description attached.

The successful candidate for this position must be able to travel to and relocate to Reno, Nevada. The NCJFCJ is not able to provide reimbursement for interview travel or relocation expenses.

The NCJFCJ’s current benefit package includes medical/dental/vision/prescription coverage for full-time employees and their dependents. Life insurance, and retirement savings plan with employer match after one year of employment. If you are a dynamic and professional individual who appreciates demanding yet gratifying work, we invite you to submit your completed application materials.

FOR FULL CONSIDERATION, applicants must submit the following no later than September 30, 2022:

• Tailored Letter of Interest
• Résumé or CV

~ NCJFCJ is proud to be an Equal Opportunity Employer ~

Membership Experience Coordinator

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