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Program Specialist

POSITION ANNOUNCEMENT
Pittsburgh, PA or Reno, NV

CHALLENGING AND REWARDING OPPORTUNITY
TO MAKE A DIFFERENCE IN JUVENILE AND FAMILY COURT SYSTEMS

Program Specialist
Application Deadline: open until filled

Starting Salary Range: $17.31 – $22.12 per hour, DOE
FLSA Status: Non-Exempt

The National Council of Juvenile and Family Court Judges (NCJFCJ), a national non-profit organization with offices in Pittsburgh, PA and headquartered in Reno, NV, is seeking applications to fill the positon of Program Specialist. This position will build on the exceptional 85-plus year record of improving courts and systems’ practice and raising awareness of the core issues that touch the lives of many of our nation’s children and families. As a leader in continuing education opportunities, research, publication development, technical assistance, and policy development in the field of juvenile and family justice, the NCJFCJ is unique in providing practice-based resources to jurisdictions and communities nationwide. For an overview of NCJFCJ’s major initiatives, please go to www.ncjfcj.org/about.

The mission of the NCJFCJ is to provide all judges, courts, and related agencies and practitioners involved with juvenile, family, and domestic violence cases with the knowledge and skills to improve the lives of the families and children who seek justice. The NCJFCJ values staff who are independent, creative, tenacious, resourceful, dependable, and passionate about their work. NCJFCJ staff work collaboratively in a team setting to achieve this mission.

The NCJFCJ’s Child Welfare and Juvenile Law’s multi-disciplinary team focuses on affecting national policy and enhancing the functioning of the juvenile and family court field through state-of-the-art research, training and professional education, technical assistance, and the production of educational resources to the benefit of children, families, and communities.

The ideal candidate for the Program Specialist Position will have experience in adult education, social media, project promotion, development and coordination of training and technical assistance materials, resource lists, program reports, brochures, and in-house publications. Principles of customer relations are desirable traits. A passion for working in a non-profit, grant-funded environment is preferred.

The key requirements for the Program Specialist position include:

  • A degree from an accredited four-year college or university;
  • At least two years’ experience in law, psychology, sociology, social work, organizational behavior, juvenile justice, or child welfare;
  • Experience with coordinating/staffing workshops and developing training and technical assistance materials;
  • Experience working with webinar and virtual event technologies.
  • Experience working with platforms such as Adobe Connect, Zoom, and Google Suite;
  • Skilled in the operation of audio/visual equipment;
  • Demonstrated ability to work in a team setting and process-oriented environment as well as work independently to initiate, organize, and follow tasks to completion;
  • The ability to work cooperatively with staff, partner organizations, child welfare agencies, domestic violence advocacy groups, the judiciary, and advisory committees and groups;
  • Strong organizational, computer, and verbal and written communication skills;
  • Proficient in Microsoft Suite;
  • Experience with maintaining web sites;
  • Background or experience in nonprofit or grant-funded environment;
  • Willing and able to frequently travel nationwide; and
  • Occasional lifting up to 50 lbs. may be required.

Other duties for this position include:

  • Provide webinar coordination and scheduling alongside program staff and other supports staff
  • Add creativity to presentation content and process
  • Conduct webinar intakes with requestors
  • Communicate webinar needs to program team
  • Provide information to and communicate with web developer about the creation of webinar registration links
  • Serve as registrar for events and programs
  • Secure webinar materials from requestors
  • Schedule and conduct practice sessions with requestors
  • Create webinar rooms (layout design, interactive activity preparation)
  • Secure closed captioning and interpreters as required
  • Provide live support during webinar (introductions, assist presenters, answer questions about webinar process, alert presenters to questions from audience, monitor session time, close out event)
  • Prepare post-webinar materials and send to requestors (chat transcripts, question and answer transcripts, closed caption transcripts, webinar recordings)
  • Troubleshoot and resolve technical, scheduling, and content issues in real-time
  • Provide technical assistance on the Adobe Connect platform

The successful candidate for this position must be able to travel to and relocate to Pittsburgh, PA or Reno, NV.  The NCJFCJ is not able to provide reimbursement for interview travel or relocation expenses.

The NCJFCJ’s current benefit package includes medical/dental/vision/prescription coverage for full-time employees and their dependents, life insurance, and retirement savings plan with employer match after one year of employment. If you are a dynamic and professional individual who appreciates demanding yet gratifying work, we invite you to submit your completed application materials.

FOR FULL CONSIDERATION, applicants must submit their application and the following:

  • Tailored Letter of Interest
  • Résumé or CV,

~ NCJFCJ is proud to be an Equal Opportunity Employer ~

Program Specialist

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